Click a topic below to learn more!
Privacy, Confidentiality, and NDAs
Style Guides and Editing Preferences
Document Types and File Compatibility
Languages and Translation Services
We're keeping track of frequently asked questions and posting them here. If you can't find an answer on this page, please get in touch with us by phone at 855-687-3348 or by email to Conni at ProofreadNOW.com.
We keep track of frequently asked questions and post them here. If you can't find an answer on this page, please contact us by phone at 855-687-3348 or by email to Conni at ProofreadNOW.com.
ProofreadNOW.com is a USA-based proofreading service founded in 1999 that employs experienced people (yes, real people, not AI or software) to proofread documents.
ProofreadNOW.com, Inc. is headquartered in Mont Vernon, New Hampshire, USA, approximately 60 miles north of Boston.
ProofreadNOW.com has proofread legal, B2B, medical, financial, and technical documents since 1999. That’s 25+ years.
Sometimes. If we do, it's because an experienced proofreader in another time zone was available to do the job. Ninety-five percent of our English editors are in the US. The rest are in Canada and England. Our Spanish editors are in their native countries. If you require that your documents not be sent out of the US, please let us know. We will ensure that your documents are not sent offshore.
No! ProofreadNOW.com does not use AI or software for proofreading. All documents are reviewed by two experienced human experts who apply real intelligence and judgment to ensure high-quality results.
ProofreadNOW.com FAQs about ordering, pricing, and page count.
Our prices are based on the requested level of service, turnaround time, language, specialty editing (if needed), and number of 500-word pages. For ProofreadNOW.com pricing information, go to www.proofreadnow.com/prices.
Yes. Click here to tell ProofreadNOW.com about your document and receive a quote.
ProofreadNOW.com requires the following information: level of service desired, turnaround time, language, estimated number of 500-word pages, and specialty editing (if required).
ProofreadNOW.com counts 500 words as one page. Using this as our measurement, you get consistent pricing regardless of font size, white space, or layout.
To get the page count of your document, find the total word count, divide that by 500, and round up to get the number of pages. For example, if your document contains 1,700 words, it will equal 4 pages.
Yes! ProofreadNOW.com offers turnaround times from 30 minutes (for a document containing up to 1,000 words) to one or two weeks (for very large documents). The faster the turnaround time, the higher the price. To see our proofreading and copy-editing pricing, please visit our English language page or our Spanish language page. For Spanish translation pricing click here.
The ProofreadNOW.com server sends you an email message when your document has been proofread. At your option, that email can have the proofed document attached. Alternatively, you can click on the link that leads to our secure server, where you can download your proofed file.
Yes! You'll get a confirmation email from ProofreadNOW.com that shows you the details of the job you submitted. Please review this message to confirm your job information is correct.
If you need to make changes to your order, please log in to your account, find your job, and go to the "Messages for this Job" section of the form. Click "Create the first message for this job" and type in your instructions for the editors.
You can retrieve your proofed document at any time up to 59 days after completion. Simply log on to the ProofreadNOW.com server and click the 'View My Submissions' link to find your job. Download it by clicking on the live link over the job number.
ProofreadNOW.com keeps your document on our secure server for 59 days. On day 60, your document is completely removed. It is not stored in a backup system.
ProofreadNOW.com explains how your documents are secure and confidential.
Our proofreaders are screened, trustworthy, and sworn to secrecy and bound by our very strict privacy policy.
Yes! ProofreadNOW.com’s nondisclosure agreement is fully contained in the click-through agreement that you approve when you create your account. However, we realize that some companies require us to sign their own NDA. We will do that.
Yes. And if you need these proofreaders to sign your NDA, we can arrange that. We will allow only editors who have signed your NDA to see and edit your documents.
Yes, sometimes, but if you’re required to keep your documents in the US, we can accommodate you. Ninety-five percent of our English editors reside in the US and are native English speakers. We also have editors located in the UK and Canada. Our Spanish proofreaders and translators reside in their native countries.
Yes! Law firms often send legal documents, such as wills, trust documents, and the like, to ProofreadNOW.com for proofreading. They also send highly confidential briefs and proposals. To ensure client identities remain private, you can replace proper names with XXXXXXX in the document before sending it to us. It's easy to do. When you get the document back, just find all the XXXXXXX strings and replace them with the client's name.
FAQs regarding our quality assurance and guarantee.
Most definitely! ProofreadNOW.com offers a 100% satisfaction guarantee. We stand behind our work. We’ll unquestionably refund the cost of a page if we left (or made) a mistake on that page. But we also guarantee your complete satisfaction.
ProofreadNOW.com will refund the cost of a page if we left (or made) a mistake on that page. If you don't like the work we did, just say so and we'll waive the entire charge.
Yes, you can. Your style guide must be in a digital format, preferably in MS Word. The proofreaders will use your style guide as they do their work. At any time, you can replace a style guide or delete it altogether.
Log in to your account. From the customer menu, click on 'My Style Guides' and simply follow the easy instructions to upload and register your guide. Then, when you submit a document, click the 'Style guide' button to link one of your registered style guides.
ProofreadNOW.com refers to several standard style guides and references. For a full list, go here.
Split infinitives are not necessarily in need of correction. Today, all the major grammar books agree.
FAQs about ProofreadNOW.com specialty editing services.
Yes! Law firms often send legal documents, such as wills, trust documents, and the like, to ProofreadNOW.com for proofreading. They also send highly confidential briefs and proposals. To ensure client identities remain private, you can replace proper names with XXXXXXX in the document before sending it to us. It's easy to do. When you get the document back, just find all the XXXXXXX strings and replace them with the client's name.
Yes! ProofreadNOW.com employs experienced medical proofreaders. We proofread regularly for some of the most famous medical clinics in the world. When you submit your medical document, simply select the 'Medical' specialty button, and we'll be sure that the proofreaders who work on your document are trained and experienced in medical proofreading. We generally use the AMA Manual of Style for medical documents.
ProofreadNOW.com offers specialty editing for legal, medical, financial, and technology documents. We have experienced proofreaders on staff who handle these types of documents. When you select specialty editing, only editors who are knowledgeable in that specialty will work on your document.
Descriptions of file formats and document types.
Here are some of the types of documents ProofreadNOW.com handles for our customers: legal, medical, financial, engineering, and technology documents, marketing brochures, web pages, reports, contracts, proposals, briefs, bios, business plans, press releases, email messages, data sheets, white papers, and many more.
ProofreadNOW.com accepts MS Word, PDF, Google Docs, PowerPoint, HTML, URL, MSG (Microsoft Outlook), and plain text files.
FAQs about ProofreadNOW.com translation services and languages supported.
ProofreadNOW.com offers English (American, Canadian, and British English) and Spanish proofreading and copyediting services. We also offer English-to-Spanish translation services.
Yes! Click here to link to our Spanish proofreading and copyediting prices. Click here to link to our English-to-Spanish translation services.
Our Spanish language translators and proofreaders are native Spanish-speaking individuals who have been thoroughly vetted and are highly credentialed.
