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Where's the Date?

  
  
  

Have you ever noticed that many professional letters you receive at your home or business are absent one very important piece of information—the date? If I had a gold dollar for every piece of correspondence that was prepared without a date at the top to indicate when the news was issued, I could afford to miss every deadline imposed by their limited-time offers:

  • “Sign and return in 10 days to collect your prize money,”
  • “Respond in 30 days to activate your free life insurance policy,” 
  •  “Reply in 60 business days to accept your full-ride scholarship.”

Ten, thirty, or sixty days FROM WHEN, I feverishly ask myself when I discover the piece of paper tucked underneath a pile of to-do items!

If this particular deficiency has escaped your attention, it’s either because you’re inordinately prompt in handling whatever actions are called for in the correspondence, or you use a “date received” stamp on all your incoming mail, or you assume the calm (and enviable) attitude that whenever you happen to get to the required tasks will be soon enough.

Now seriously for a moment, look at how many letters you receive that notify you of salient changes in your credit card agreement, bank account fees, insurance policy endorsements, medical plan coverage, product warranties—and the list goes on. Don’t businesses realize the significance of conveying the initiation date of their notifications?   

So now imagine that you could gain some control of the situation, by ensuring that every dateless letter you proofread includes an “insert date” comment; wouldn’t that be satisfying? Think of how appreciative those letter-drafters will be after the initial shock of realizing their oversight, accompanied by exclamations of “D’oh!” in typical Homer Simpson fashion.

I daresay it’s time to raise awareness of the critical yet elusive month-day-year, which longs for that coveted position beneath the company letterhead. I for one plan to do my part to coax those phantom dates out of the shadows!

Comments

I agree it's maddening when correspondence leaves off the date. Reminds me of the equally maddening "Due upon receipt" that you find on bills, which strikes me as inherently meaningless -- how can a bill be due the instant you receive it?!
Posted @ Tuesday, November 30, 2010 6:29 by Jen
11/30/10 Hi Diane and Jen, I agree that it is maddening how many pieces of correspondence or information do not include the date. When they have a deadline, how can they possibly determine if a response has met it? The "Due upon receipt" statement is just an attempt to get prompt payment. Since they have no way of knowing when you will actually receive the bill, they hesitate to state a definite date, but would like a quick response. To me, this is one where we need to consider the bill issuer's perspective.
Posted @ Tuesday, November 30, 2010 9:55 by Charles Tolhurst
Jen and Charles, thank you for commenting! Wouldn't you know, I received another dateless piece of correspondence just today. Apparently, this is my "LAST chance" to renew my science magazine subscription--I have only "10 days" (from some unspecified date) to respond. Go figure!
Posted @ Tuesday, November 30, 2010 1:11 PM by Diane Hawkins
Here's one that drives me nuts. I'm constantly getting notices to renew magazine subscriptions when my subscription isn't even close to expiring. These notices don't tell me when my current subscription expires and hope to 'catch' me by playing on my fear that I won't get another issue. I have to be a detective and either figure out the letters and numbers on the label or go to my file folder where I've marked when I last subscribed. Anyone else bothered by this?
Posted @ Tuesday, November 30, 2010 4:00 PM by Conni Eversull
But not everyone uses the month-day-year format. Commonwealth countries regularly use the day-month-year format and the International Standards Organisation has a standard that proclaims the standard should be year-month-day-time. This way the information is provided to the user working from the largest item to the smallest. Perhaps this needs to also be considered. 
 
 
 
Regards 
 
Posted @ Friday, December 03, 2010 12:00 by Matthew G
Conni- 
 
I agree; the magazine renewal notices can be nuisances! I don't even take the time to check when my subscriptions end anymore. I figure the last (or thereabouts) magazine will have a jacket attached, announcing that I'm being cut off soon. The predicament for magazine and newspaper publishers is understandable, though: they count on circulation numbers, not only for subscription fees but to attract advertisers. They need those renewals whenever they can get them! 
 
 
 
Matthew G.- 
 
You make a good point about there being various date formats in use, sometimes differing regionally and even by industry. I also notice your spelling of "organisation," the British variant of "organization," used in the U.S. Language is a kick! But I guess saying that on this blog is like "singing to the choir." (Hmm, wonder if that's a universal cliche?)
Posted @ Friday, December 03, 2010 11:32 PM by Diane Hawkins
The lack of a date for any article that gets posted to the Web is very frustrating. There have been many times while researching a subject that a related article seemed outdated and when I checked there was no date. I have learned to look for a publish date before going further. 
Brad
Posted @ Friday, December 10, 2010 12:00 PM by Brad
Agreed. Without a date, the relevancy of the article is in question, and time spent including it in one's research is wasted. 
 
Posted @ Friday, December 10, 2010 12:27 PM by Diane Hawkins
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